FAQ's
Welcome to The Dream Peak! Below you'll find answers to some of the most frequently asked questions. If you have any further inquiries, feel free to contact us.
What products do you sell?
We offer a variety of pillows and sleeping aids designed to help you achieve a better night’s rest. Our range includes comfortable pillows, sleep masks, aromatherapy products, and more.
Do you ship internationally?
Yes! We offer both local and international shipping. No matter where you are, you can enjoy our products.
What are the shipping times?
- US Shipping: 4–8 business days
- International Shipping: 5–8 business days
How can I track my order?
You can easily track your package with our order tracking tool. Simply visit the Order Tracking and enter your order number to see your package’s status.
Do you offer free shipping?
Currently, we offer standard shipping rates. Keep an eye on our promotions page for any upcoming deals, including free shipping offers!
Can I change my order after it has been placed?
Once your order is confirmed, we begin processing it immediately. Unfortunately, we are unable to make changes to your order once it's been placed. Please make sure your details are correct before finalizing your purchase.
How do I return or exchange an item?
We offer a hassle-free Refund Policy. If you are not completely satisfied with your purchase, you can return it within 30 days for a full refund or exchange.
What payment methods do you accept?
We accept all major credit cards, PayPal, and other secure payment options.
How do I contact customer support?
If you need assistance, feel free to reach out to our customer support team. You can contact us via the Contact Us page or send us an email at hello@thedreampeak.com
How do I know which pillow or sleep aid is right for me?
We offer a variety of pillows and sleeping aids, each designed for different sleeping styles and needs. If you’re unsure which product is right for you,